### Refund Policy for Online Classes or Courses at Educated India
**Introduction**
At Educated India, we are committed to providing high-quality educational experiences to our students. We understand that there may be circumstances where you need to request a refund for your online classes or courses. This refund policy outlines the terms and conditions under which refunds will be processed.
**Eligibility for Refund**
1. **Course Cancellation by Educated India**
– If a course is canceled by Educated India, a full refund will be issued to all enrolled students.
2. **Withdrawal from a Course**
– Students who withdraw from a course within the first 7 days of enrollment are eligible for a full refund.
– No refunds will be issued for withdrawals made after the first 7 days of enrollment.
3. **Technical Issues**
– If students experience technical issues that prevent access to the course content and the issue cannot be resolved within 48 hours, a full refund will be issued.
**Refund Process**
1. **Refund Request**
– To request a refund, students must send an email to [support@educatedindia786.com](mailto:support@educatedindia786.com) with the subject line “Refund Request” and include the following details:
– Full name
– Course name
– Date of enrollment
– Reason for the refund request
2. **Review and Approval**
– Refund requests will be reviewed within 5 business days.
– If the refund request is approved, students will receive a confirmation email.
3. **Refund Issuance**
– Approved refunds will be processed within 7 business days from the date of approval.
– Refunds will be issued to the original payment method used during enrollment.
**Non-Refundable Situations**
1. **Completion of Course**
– No refunds will be issued once the course has been completed.
2. **Change of Mind**
– Refunds will not be issued for changes of mind after the first 7 days of enrollment.
3. **Violation of Terms and Conditions**
– No refunds will be issued if a student is found to be in violation of Educated India’s terms and conditions.
**Contact Information**
For any questions or concerns regarding the refund policy, please contact us at:
Email: [afreen@educatedindia786.com](afreen@educatedindia786.com)
Phone: +91-9547093122
**Updates to Refund Policy**
Educated India reserves the right to update or change this refund policy at any time. Any changes will be posted on our website and communicated to enrolled students via email.
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By enrolling in our courses, you agree to the terms and conditions of this refund policy.
